Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been processed, you will receive shipping confirmation details when available.
Estimated Delivery Times
Delivery times vary depending on your location.
Estimated delivery times:
• Canada: 7–15 business days
• United States: 7–15 business days
• International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may be available from time to time and will be clearly displayed during checkout.
Tracking Information
When available, tracking information will be provided once your order has been shipped.
Lost or Delayed Packages
If your package experiences delays, please allow additional shipping time before contacting us.
If you believe your package has been lost, please contact us through our Contact page and we will do our best to assist you.
TERALIS
Travel Smarter. Pack Better.